A provincially chartered insurer answers to the AMF and to Loi 25. OSFI does not apply to you. The AMF's guideline on the use of AI takes effect on 1 May 2027, and its governance and fair-treatment expectations already shape how you deploy AI in underwriting, claims and pricing. Québec is where we start, and it is not where we stop. Veille encodes the AMF and Loi 25 layer first. It adds OSFI E-23 for federally regulated carriers across Canada, and the EU AI Act if you serve European policyholders. Everything sits in one registry.
Use cases
| System | Frameworks | Key obligations |
|---|---|---|
| Underwriting risk model | Loi 25AMFOSFI E-23 | EFVP, Art. 12.1 transparency for individual policy decisions, AMF governance, model validation if federal |
| Claims processing automation | Loi 25AMFEU AI Act | Art. 12.1 transparency notices, human review pathway, Annex III §5 for EU claimants |
| Loss reserving model | AMFOSFI E-23 | Actuarial model documentation, independent validation, performance monitoring |
| Fraud detection | Loi 25AMF | Transparency documentation, human review for flags affecting claim handling |
| Telematics / UBI scoring | Loi 25AMF | EFVP mandatory (location data), AMF fair-treatment expectations for rate-setting |
Your regulator
If you are provincially chartered, the AMF is your prudential and market-conduct supervisor. Its guideline on the use of AI, effective May 1, 2027, sets expectations for AI governance, model oversight, transparency to insureds, and control of third-party and vendor AI, on top of Loi 25's automated-decision and privacy-impact-assessment rules, which are already in force and enforced by the CAI. This is the layer that actually governs your underwriting, claims, and pricing AI, and the layer federal-only tools skip. Read the full AMF guide →
If you are a federally regulated carrier, OSFI's Guideline E-23 also applies, with a May 1, 2027 compliance date for existing models, covering insurance risk, pricing, and reserve-estimation models. Veille covers both regulators from one registry, so a carrier with provincial and federal touchpoints does not run two programmes.
Veille builds the inventory, maps each model to the applicable AMF, Loi 25, and (where relevant) E-23 obligations, identifies what documentation is missing, and produces the evidence in French and English.
The AMF guideline and OSFI E-23 are guidelines. Neither carries a fixed statutory fine. A failed supervisory review still carries real operational and reputational consequences. Loi 25 is different. It is a statute in force, and its penalties reach $25M or 4% of worldwide revenue. Whichever regulator you answer to, the exposure is real.
Act now
We'll run a preliminary scan of your declared models against the AMF guideline and Loi 25, plus OSFI E-23 if you're federally regulated, and deliver a written gap report in French and English, no commitment required.
Request your free audit →